This policy was last modified on November 26, 2018.
What Information Do We Collect About Our Customers?
Estatehood LLC uses a number of internal and third-party methods to recognize visitor data like IP addresses and browser settings (collectively “Visitor Data”). The Estatehood LLC internal servers and software automatically recognize Visitor Data. No Personally Identifiable Information is revealed in this process. Information about your computer hardware and software may be automatically collected by Estatehood LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Estatehood LLC for the operation of the Estatehood Site and Services, to maintain the quality of the Services, and to provide general statistics regarding use of the Estatehood LLC Site. The Site may use Visitor Data to compile traffic data about the types of visitors who use the Site at specific intervals (collectively “Traffic Data”).
We may use Traffic Data to analyze Site traffic, but this information is not examined for Personally Identifiable Information. We may also use Traffic Data to diagnose problems with our server, administer our Site, or display content according to your preferences. Visitor Data and Traffic Data may also be shared with business partners, affiliates, or advertisers on an aggregated and anonymous basis.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Estatehood Site, Services, or websites you visit.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through a public page on the Estatehood Site, this information may be collected and used by others.
Estatehood LLC encourages you to review the privacy statements of websites you choose to link to from the Estatehood Site so that you can understand how those websites collect, use and share your information.Estatehood LLC is not responsible for the privacy statements or other content on websites outside of the Estatehood Site.
When you use the Online Services, we may collect personally identifiable information. Personally Identifiable Information is captured only when a visitor accesses Online Services, or speaks on the phone with a Estatehood LLC employee, and willingly discloses that information. This disclosure may occur when a visitor registers with an Online Service, subscribes to a newsletter, requests information or updates, contacts customer service, or participates in contests, promotions, surveys, forums, content submissions,chats, bulletin boards, discussion groups, ‘ask an expert’, requests for suggestions, or other aspects of services offered by Estatehood LLC.
Personally Identifiable Information includes: (i) “Contact Data” (such as your name, address, city, state, zip code, phone number, and email address); (ii) “Financial Data” (such as your credit card number, expiration date, and verification code); (iii) “Demographic Data” (such as your zip code and sex); and, with regard to Estatehood Archisoltects and their Estatehood Clients, (iv) other “Legal Data” (such as your social security number, mortgage information, automobile information, marital information,trade secrets, io4nventions, and idea submissions and other sensitive information necessary to generate the products, or provide the Estatehood Services, that you request).
In the regular course of our business, Estatehood LLC may monitor and record phone conversations or email communications between you and Estatehood LLC employees for training and quality assurance purposes.We may receive a confirmation when you open or click on content in an email from us, which helps us make our communications to you more useful and interesting. If you do not wish to receive email from Estatehood LLC, you may unsubscribe from our mailing list on any of the emails we send.
Estatehood LLC does not knowingly collect Personally Identifiable Information from children under the age of thirteen. Minors are not eligible to use the Site or Applications and we ask that they do not submit any personal information to us.
How Do We Use the Information We Collect and Do We Share the Information We Receive?
We use information we collect from the Online Services to communicate with you, facilitate your participation in the Online Services, and inform you of offers and discounts. For example, you may receive a welcome email, and later receive communications responding to your inquiries, providing services you request, and/or requesting feedback from you. We occasionally send service-related announcements, for example, to alert you if we need to temporarily suspend the Site for maintenance. We send promotional emails and newsletters from time to time. Generally, you may not opt-out of service-related communications, which are not promotional. If you do not wish to receive service-related communications, you may contact Customer Care at firstname.lastname@example.org. However, you can opt-out of promotional communications by following the unsubscribe instructions in any communication or by emailing us at email@example.com.
We share customer information with third parties only as follows:
Use of Personal Information.
Contact Data and Traffic Data are used to gather general statistics about our customers and visitors. We may use Demographic Data to generate collective information about our users, but not in a way that identifies any user specifically. For example, we may inform third parties about the number of registered users and unique visitors, and the pages most frequently browsed.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others/ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
If you do not wish to receive promotional materials from Estatehood LLC, you may unsubscribe from our mailing list on any materials we send.Generally, you may not opt-out of service-related communications, which are not promotional. If you do not wish to receive service-related communications, you may contact Customer Care at firstname.lastname@example.org.
If you would like to learn more or opt out of receiving online display advertising tailored to your interests, please visit the Networking Advertising Initiative at www.networkadvertising.org/managing/opt_out.asp or the Digital Advertising Alliance athttp://aboutads.info/choices. If you delete your cookies, use a different browser, or buy a new computer, you will need to renew your online display advertising opt-out choice.
Website Areas Beyond Estatehood LLC’s Control.
The Site may include interactive forums, such as message boards and chat rooms. Any Personally Identifiable Information disclosed in these areas is public and becomes public information. You should use caution when deciding whether to disclose your personal information in these forums.
We may share Personally Identifiable Information and other data with businesses controlling, controlled by, or under common control with Estatehood LLC If Estatehood LLC is merged, acquired, or sold, or if some or all of our assets or equity are transferred, we may disclose or transfer Personally Identifiable Information and other data in connection with the associated transactions.
Third-Party Websites and Third-Party Service Providers.
Access to Information – Estatehood Architects and Estatehood Clients
User Access to Certain Information.
As part of the California Online Privacy Protection Act, all Estatehood Clients may make any changes to their information at anytime by logging into their Dashboard. Through your Dashboard, you may (i) review and update your Contact Data; (ii) complete pending forms; and (iii) review the status of your account. If you want to remove your Personally Identifiable Information from our Site, you may contact us at email@example.com. Estatehood LLC may maintain some or all of this data in its archives even after it has been removed from the Site.
How Secure Is the Personal Information We Collect?
You are responsible for safeguarding and preventing unauthorized access to the information and password that you use to access the Site, Services and/or Applications (Login Info). You agree not to disclose your Login Info to any third party and you are responsible for any activity using your Login Info to access the Site, Services, or Applications, whether or not you authorized that activity. You must immediately notify Estatehood LLC of any unauthorized use of your Login information or any other information you have provided to Estatehood LLC.
Our Commitment to Data Security.
We strive to make certain that our servers and connections incorporate the latest encryption and security devices. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Credit card and personal information are transmitted by secure servers. Unfortunately, no data transmission is guaranteed to be 100% secure and we therefore cannot guarantee the security of information you transmit to or from the Site, Applications, or through the use of our services, and you provide this information at your own risk.ACCORDINGLY, WE DISCLAIM LIABILITY FOR THE THEFT, LOSS, OR INTERCEPTION OF, OR UNAUTHORIZED ACCESS OR DAMAGE TO, YOUR DATA OR COMMUNICATIONS BY USING THE SITE, APPLICATIONS, AND OUR SERVICES. YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.
IF YOU BELIEVE YOUR PRIVACY HAS BEEN BREACHED THROUGH USE OF OUR WEBSITE, APPLICATIONS, OR OTHER SERVICES PLEASE CONTACT US IMMEDIATELY AT firstname.lastname@example.org or (415) 634-7890.